Customer Experience Management (CEM) Professional Certificate Program

The CEM Professional Certificate Program is one of the certificate training series designed and developed by 15 GCCRM International Partners from North America, Europe, Asia Pacific and Greater China. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales & Services provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Attendees are equipred with knowledge and that can immediately apply to their business.